How to do a remote video inspection for your motor insurance with Roojai
Roojai provides the convenience of remote video car inspections via the Roojai Mobile App, allowing customers to conduct vehicle inspections at their own convenience. For those with slower or unstable internet connections, photo submissions are also accepted, especially for non-type 1 car insurance products. This service saves time by removing the need to schedule appointments and wait for an insurance surveyor to visit your home.
1. Car Insurance Type 1 Video Car Inspection
2. Car Insurance Type 2+, 3+, 2 and 3 Photo Car Inspection
3. Motorcycle Insurance Photo Vehicle Inspection For All Types
How to perform vehicle inspection via video call?
1. Download the Roojai Mobile App from the Apple App Store (iOS 7.1 up) or the Google Play store (Android 4.0 up)to conduct the vehicle inspection.
2. Park the vehicle in a well-lit place with enough space around the car so that it is visible from all angles and check the internet connection on your mobile phone to make sure it is stable.
3. Open the Roojai Mobile App and click the "Inspection" button to start the video call (Our vehicle inspection team is available Mon – Fri: 08.00 A.M. – 6.00 P.M. Sat-Sun and public holidays: 09.00 A.M. – 6.00 P.M.)
4. Our customer service team will guide you through the video car inspection. This process will take approximately 5-10 minutes.
Car insurance type 2+, 3+, 2 and 3 photo car inspection
If your non-type 1 car insurance policy requires car inspection, please upload the photos of your vehicle following the example below via MyAccount.
Motorcycle photo inspection - All insurance types
If your motorcycle insurance policy requires vehicle inspection, please upload the photos of your vehicle following the example below via MyAccount.
If you prefer to conduct the vehicle inspection in person with a Roojai staff member, you can contact us to make an appointment at 02 080 9196
Terms and conditions
- Your vehicle will only be insured once the vehicle inspection has been successfully completed. In the meantime, only accidents involving a third-party will be covered.
- Roojai reserves the right to change the policy conditions (including the premium) or to cancel the policy based on the results of the vehicle inspection.
- We will send your policy documents seven working days after a successful vehicle inspection. If you chose to receive e-Documents, you could access them 24/7 via MyAccount.